Oracle Flexcube Services
Prescience offers a whole gamut of services around Oracle Flexcube Support. Please contact us to discuss your requirements.
- All Oracle Flexcube tasks of the Bank in total ( the knowledge side of task ) and manage it fully
- Pre Implementation support viz., planning, sizing and consulting
- Full-fledged Implementation / Upgrade
- Post live Maintenance and Support
- One time cleanup of existing issues
- Post the above task, provide day to day support to users / manage the issues for the Bank in conjunction with OFSS
- Customisation Management
- Flexcube 12.x, Customisation can be done using Development workbench
- System Integration tasks involving Interfaces
Service Scope
- Oracle Installation & Configuration, Core user Training
- Oracle Administration Training, Production Support
- Oracle Flexcube Installation, Reports fine tuning
- Product Walk thru / Core user Training, Automatic Batches
- Product Setup review, Change Control
- Mock Conversion, EOD Process Training
- UAT Support
- Live Conversion/Post Live Support
Other Services
- Managed Services solution and SLAs.
- Performance Tuning, IT Infrastructure Management, Capacity Assessment & Planning aspects and Data Center related with Oracle Flexcube Customers.
- Database / Middleware related Installation / Administration / Fine-tuning capabilities
Intelligent Graphical Manual for Business Excellence
- Third Party Tool to integrate SOP to the core banking for business excellence
- This tool can be used as a equivalent to Internal help desk by way of screen simulation linking the SOP’s (both system driven and manual work)
- Preconfigured Flexcube screens using this software tool for automating compliance, policies, Central Bank circulars etc